Does your product require (or benefit from) having a developer help with setup? If your customers often write your support team with technical questions as they get started, this might be a good fit.
How it Works
- A new customer signs up for your product.
- As part of their trial or onboarding, you offer Storetasker as a technical resource.
- Your customer connects with a talented Shopify developer who then helps them get fully set up with your product.
The Benefits
- Increase onboarding success rate = more paying successful customers.
- Reduce (and monetize) your support burden with less customers hiring a Storetasker expert vs reaching out for support help.
- Improve new customer experience by offering a helpful resource.
How to offer Storetasker as a resource:
- Include a blurb and referral link in a post-purchase email:
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💡 example copy:
"Do you want to work with expert? We've partnered with Storetasker where you can easily connected with a talented Shopify developer for help getting fully set up.
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- Add Storetasker to the bottom of support articles in your customer help center
- Your customer help center is full of helpful articles - some high level and some specific.
- At the end of an article, a customer may prefer to have a trusted Shopify Expert do it for them rather than continue to figure it out themselves (many busy founders do!)
- Add a Storetasker CTA to the bottom of those relevant articles.
example
- Have a sales person share Storetasker as a resource during onboarding:
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📩 example copy:
"Also, I wanted to share a helpful resource in case you want more hands on help from a Shopify developer customizing {our great tool}.
We've partnered with Storetasker - a hand-selected community of the top Shopify Experts who have helped over 30,000 brands on projects big and small. Take a look and let me know if I can help further.
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