Does your support team receive requests for Shopify development or "do it for me" help that is beyond the scope of your free support?

Tapping into the Storetasker network can be a great way to:

• Reduce the volume of support tickets.
• Generate new revenue from customer support.
• Improve customer retention and NPS by offering customers a helpful resource.

Think of us as your external support team for paid projects 🙂

How it Works:

1. Support Referral

• A customer writes into your support team with a question or need that would be better fit as a paid Shopify development project.
• Your support team refers them over to Storetasker using one of the email templates below.
• The customer's request and project experience is tracked in your partner dashboard.
• For every completed project, you'll receive a referral payment.

<aside> 📩 example email:

Hi there! Thank you very much for reaching out and sounds like a good project.

Our support team focuses on answering general questions and helping with any account or billing need. For this, you might need custom coding which is beyond our reach.

For that, we've partnered with Storetasker! They are a hand-selected community of the industry's top Shopify Experts who have helped over 30,000 brands on projects big and small. Take a look and let me know if I can help further.

Best,

</aside>

2. Support Article Embeds